Add some information about OpenStack IRC usage
IRC is an essential part of being an OpenStack developer. There are a billion ways to interact with IRC, and the best way is to learn about them. However, some people are starting completely from scratch, so collecting some information for them with pointers to full docs is maybe a nice thing to do. Change-Id: Ie4e3ec74eaac6f8ae22f9af7d2c7b32e2fc280f9
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Monty Taylor
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@ -16,6 +16,33 @@ Getting Started
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The goal of this document is to walk you through the concepts and
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specifics that should be understood while contributing to OpenStack.
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Development on OpenStack requires at minimum an account on the OpenStack
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Gerrit Code Review System. **Effective** Development in OpenStack also
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requires interacting with other developers in IRC channels on Freenode.
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It is recommended to start by getting set up on IRC so that one can ask
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questions if one encounters issues with other phases of account setup.
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IRC Account
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-----------
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OpenStack uses the Freenode IRC network for real-time communication.
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If you do not know how to connect to Freenode, the `Connecting to Freenode`_
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document will help.
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It is **highly** recommended to `Register your IRC Nick`_.
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There are times when the OpenStack Project needs to configure our channels
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to only allow people to join who are using a Registered Nick. Registering
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a Nick also prevents someone else from taking a Nick that people come to
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know you by.
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For further information about the use of IRC in OpenStack, see
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:ref:`irc-guide`.
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.. _Connecting to Freenode: http://freenode.net/kb/answer/chat
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.. _Register your IRC Nick: http://freenode.net/kb/answer/registration
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Account Setup
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-------------
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@ -31,6 +31,7 @@ instead a user or developer looking for API documentation, see
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:maxdepth: 2
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developers
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irc
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python
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core
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drivers
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@ -0,0 +1,112 @@
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:title: IRC Guide
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.. TODO(mordred) Replace https://wiki.openstack.org/wiki/IRC with a link to
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this page.
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.. _irc-guide:
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IRC Guide
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#########
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The OpenStack Project makes heavy use of `Freenode`_ IRC. While the canonical
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reference for Freenode is found in the `Freenode Knowledgebase`_, this document
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contains some more specific information for those who are new to IRC and would
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like to know more about common OpenStack practices.
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.. _Freenode: http://freenode.net
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.. _Freenode Knowledgebase: http://freenode.net/kb/all
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Channel Logging
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---------------
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OpenStack IRC Channels and OpenStack IRC Meetings are logged to `eavesdrop`_.
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.. _eavesdrop: http://eavesdrop.openstack.org/
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.. TODO(mordred) Publish a list of Official Channels from the
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accessbot/channels.yaml file to eavesdrop.openstack.org and point to that
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list here.
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Just Start Talking
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------------------
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Also known as "`No Naked Pings`_".
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When interacting with other OpenStack Developers over IRC, just start talking.
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Starting with "ping", "hi, are you there?" or "do you have a minute?" might
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seem polite, but it's actually more distracting. If you have a question, just
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ask it.
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Be prepared that it might not get answered the first time as people tend to
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multi-task. It's ok to re-ask after a while, but try to be aware if there is a
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lot of activity going on that the person or people you are looking for may not
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be in a position to answer right at that moment.
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.. _No Naked Pings: https://fedoraproject.org/wiki/No_naked_pings
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Talking to specific people
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--------------------------
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To talk to a specific person, prefix the line with their name. For instance,
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to ask ``mordred`` a question:
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::
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mordred: I'm having a problem with this patch, https://review.openstack.org/#/c/530978/, could you help me figure out it?
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It is not required or useful to prefix someone's name with an ``@``, it's
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just extra typing and looks weird in IRC clients.
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Use a pastebin for communicating long content
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---------------------------------------------
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OpenStack runs a `pastebin service`_ that can be used for pasting content and
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then getting a link that can be copied into IRC. Pasting more than one or two
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lines floods the channel and makes other communication difficult.
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.. _pastebin service: http://paste.openstack.org/
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Technical Support
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-----------------
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The OpenStack Infra team is responsible for maintaining the developer
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infrastructure systems used by the OpenStack project. The team is in the
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``#openstack-infra`` channel. As they are technical support for the entire
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OpenStack project, the channel can be quite busy. However, they are there to
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help, so if you have issues, asking in ``#openstack-infra`` is completely
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appropriate. Just remember that it's best to just ask your question, and that
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sometimes it might be extra busy so you might need to be patient.
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Persistent Clients and IRC Bouncers
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-----------------------------------
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Many OpenStack developers prefer to run an "IRC Bouncer" to allow for being
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always connected.
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.. note:: It is **NOT** required to have a persistent IRC connection. Indeed,
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some developers explicitly disconnect. The information here is
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intended to be helpful for those who would like to have a persistent
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connection but are not sure how.
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A common pattern is to run either `weechat`_ or `irssi`_ inside of `screen`_
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or `tmux`_ on a Cloud Server or some other computer that is always connected
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to the Internet.
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For those who prefer graphical IRC clients, another approach is to run a
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proxy server like `ZNC`_ or `bip`_ and connect through it.
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For people who do not have access to a convenient persistent Cloud Server or
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do not care to manage a long-lived server, `IRCCloud`_ is a web-based
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IRC client that provides an optional (paid) persistent connection.
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.. note:: As an OpenStack developer, it may be worth the effort to find an
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OpenStack Cloud on which to run a bouncer. Being an OpenStack End
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User is a great way to ensure good context for the End User
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experience.
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.. _irssi: https://irssi.org/
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.. _weechat: https://weechat.org/
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.. _screen: https://www.gnu.org/software/screen/
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.. _tmux: https://github.com/tmux/tmux/wiki
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.. _znc: https://en.wikipedia.org/wiki/ZNC
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.. _bip: https://bip.milkypond.org/
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.. _irccloud: https://www.irccloud.com
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