diff --git a/doc/source/irc.rst b/doc/source/irc.rst
index 9781ab5..413f85d 100644
--- a/doc/source/irc.rst
+++ b/doc/source/irc.rst
@@ -55,10 +55,9 @@ Talking to specific people
 --------------------------
 
 To talk to a specific person, prefix the line with their name. For instance,
-to ask ``mordred`` a question:
+to ask ``mordred`` a question::
 
-::
-  mordred: I'm having a problem with this patch, https://review.openstack.org/#/c/530978/, could you help me figure out it?
+  mordred: I’m having a problem with this patch, https://review.openstack.org/#/c/530978/, could you help me figure out it?
 
 It is not required or useful to prefix someone's name with an ``@``, it's
 just extra typing and looks weird in IRC clients.