diff --git a/doc/source/code-and-documentation/index.rst b/doc/source/code-and-documentation/index.rst
index 2c2cbad..ece1700 100644
--- a/doc/source/code-and-documentation/index.rst
+++ b/doc/source/code-and-documentation/index.rst
@@ -6,7 +6,7 @@ Code & Documentation Contributor Guide
:caption: Code and Documentation Contributors
:maxdepth: 2
- /common/introduction
+ /code-and-documentation/introduction
/common/irc
/common/communication
/common/accounts
diff --git a/doc/source/code-and-documentation/introduction.rst b/doc/source/code-and-documentation/introduction.rst
new file mode 100644
index 0000000..934d330
--- /dev/null
+++ b/doc/source/code-and-documentation/introduction.rst
@@ -0,0 +1,17 @@
+############
+Introduction
+############
+
+The heart of open source is the people who are participating in a community and
+it is no different in case of OpenStack either.
+
+This chapter will guide you through of all the tools and processes that we are
+using to develop, test, maintain, and document the projects in OpenStack.
+
+Communication is underrated, but crucial when it comes to participating in an
+open source community. We have several tools that we use for online and offline
+communication, which we encourage you to use.
+
+We do not differentiate between the different types of contributions such as
+code or documentation therefore you will find guidance in this chapter for all
+types.
diff --git a/doc/source/index.rst b/doc/source/index.rst
index dfff205..7b1e30d 100644
--- a/doc/source/index.rst
+++ b/doc/source/index.rst
@@ -10,6 +10,7 @@ The OpenStack Contributor Guide
.. toctree::
:maxdepth: 1
+ common/introduction
code-and-documentation/index
users/index
operators/index
diff --git a/doc/source/operators/index.rst b/doc/source/operators/index.rst
index e26bcef..fe9ed34 100644
--- a/doc/source/operators/index.rst
+++ b/doc/source/operators/index.rst
@@ -6,6 +6,7 @@ Operators' Contributor Guide
:caption: Operator Contributors
:maxdepth: 2
+ /operators/introduction
/common/introduction
/common/irc
/common/accounts
diff --git a/doc/source/operators/introduction.rst b/doc/source/operators/introduction.rst
new file mode 100644
index 0000000..4788add
--- /dev/null
+++ b/doc/source/operators/introduction.rst
@@ -0,0 +1,13 @@
+############
+Introduction
+############
+
+OpenStack is running in production all around the globe resulting in a large
+group of people who's daily job is to deploy and operate the platform.
+
+We actively encourage operators to participate and engage with the community to
+provide feedback and help us shape the software and documentation to be more
+user friendly.
+
+To find documentation on how to deploy and run OpenStack you can look up the
+`OpenStack Manuals `_ web page.
diff --git a/doc/source/users/index.rst b/doc/source/users/index.rst
index 3ab1ac1..6e2106c 100644
--- a/doc/source/users/index.rst
+++ b/doc/source/users/index.rst
@@ -6,6 +6,7 @@ Users' Contributor Guide
:caption: User Contributors
:maxdepth: 2
+ /users/introduction
/common/irc
/common/accounts
/common/communication
diff --git a/doc/source/users/introduction.rst b/doc/source/users/introduction.rst
new file mode 100644
index 0000000..96b28b1
--- /dev/null
+++ b/doc/source/users/introduction.rst
@@ -0,0 +1,13 @@
+############
+Introduction
+############
+
+
+OpenStack is running in production all around the globe addressing use cases
+from all parts of the industry.
+
+We actively encourage operators to participate and engage with the community to
+share feedback and views on emerging use cases and requirements to address.
+
+To find documentation on how to deploy and run OpenStack you can look up the
+`OpenStack Manuals `_ web page.