diff --git a/doc/source/irc.rst b/doc/source/irc.rst
index a0daf7b613..6b79d6eb81 100644
--- a/doc/source/irc.rst
+++ b/doc/source/irc.rst
@@ -243,14 +243,19 @@ Accessbot
 =========
 
 Accessbot defines access that should apply to all channels. Teams can add new
-channel to accessbot/channels.yaml and optionally set additional channel admins
-or ops, or specific mode overrides:
+channels to accessbot/channels.yaml and optionally set additional channel
+admins or ops, or specific mode overrides.
+
+For typical day-to-day actions like updating channel topics or banning
+disruptive users, volunteer ops are sufficient. If the team wishes to retain
+deeper control over channel settings which aren't handled via accessbot, then
+having some volunteer admins can occasionally be useful. In either case, our
+global volunteers are also happy to assist with any of these activities, so
+feel free to ask for help in the #opendev channel.
 
 Accessbot's configuration is in :config:`accessbot/channels.yaml`
 
-Example:
-
-::
+Example::
 
   - name: foo
     mode: +bar