diff --git a/doc/source/user/cloudservices.rst b/doc/source/user/cloudservices.rst
index 7b72ade88..1b46c1b19 100644
--- a/doc/source/user/cloudservices.rst
+++ b/doc/source/user/cloudservices.rst
@@ -461,7 +461,7 @@ Next the test defines which value it wants <glance-client>.images.list() to retu
         self.mock_images = {'images': [
             {u'checksum': u'9e486c3bf76219a6a37add392e425b36',
              u'container_format': u'bare',
-             u'created_at': u'2014-10-01T20:28:08Z’,
+             u'created_at': u'2014-10-01T20:28:08Z',
              ...
 
 
@@ -475,7 +475,7 @@ test_update_from_datasource() is the actual test, where we have the datasource d
 
     def test_update_from_datasource(self):
 
-The first thing the method does is set the return value of self.driver.glance.images.list() to self.mock_images[‘images’].  Then it calls update_from_datasource() in the usual way, which translates self.mock_images['images'] into tables and stores the result into the driver's self.state dictionary.
+The first thing the method does is set the return value of self.driver.glance.images.list() to self.mock_images['images'].  Then it calls update_from_datasource() in the usual way, which translates self.mock_images['images'] into tables and stores the result into the driver's self.state dictionary.
 
 .. code-block:: python
 
@@ -483,7 +483,7 @@ The first thing the method does is set the return value of self.driver.glance.im
             img_list.return_value = self.mock_images['images']
             self.driver.update_from_datasource()
 
-Next the test defines the tables that update_from_datasource() should construct.  Actually, the test defines the expected value of Glance’s self.state when update_from_datasource() finishes.  Remember that self.state is a dictionary mapping a table name to the set of tuples that belong to the table.  For Glance, there’s just one table: ‘images’, and so the expected self.state is a dictionary with one key ‘images’ and one value: a set of tuples.
+Next the test defines the tables that update_from_datasource() should construct.  Actually, the test defines the expected value of Glance's self.state when update_from_datasource() finishes.  Remember that self.state is a dictionary mapping a table name to the set of tuples that belong to the table.  For Glance, there's just one table: 'images', and so the expected self.state is a dictionary with one key 'images' and one value: a set of tuples.
 
 .. code-block:: python
 
diff --git a/doc/source/user/enforcement.rst b/doc/source/user/enforcement.rst
index ea66b1617..dbb844480 100644
--- a/doc/source/user/enforcement.rst
+++ b/doc/source/user/enforcement.rst
@@ -87,8 +87,8 @@ changes.
 
 1.  insert a row into the *nova:servers* table with ID uuid1, 2TB of disk,
     and 10GB of memory
-2.  delete the row from *neutron:security_groups* with the ID “uuid2” and name
-    “alice_default_group”
+2.  delete the row from *neutron:security_groups* with the ID "uuid2" and name
+    "alice_default_group"
 
 (Here we assume the nova:servers table has columns ID, disk-size, and memory
 and that neutron:security groups has columns ID, and name.)
@@ -112,9 +112,9 @@ following command to find all of the policy violations after inserting a row
 into nova:servers and then deleting a row out of neutron:security_groups::
 
     $ openstack congress policy simulate classification
-        'error(x)’
-        'nova:servers+(“uuid1”, “2TB”, “10 GB”)
-         neutron:security_groups-(“uuid2”, “alice_default_group”)'
+        'error(x)'
+        'nova:servers+("uuid1", "2TB", "10 GB")
+         neutron:security_groups-("uuid2", "alice_default_group")'
         action
 
 **More examples**