operations-guide/doc/openstack-ops/ch_ops_network_troubleshoot...

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xml:id="network_troubleshooting">
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<title>Network Troubleshooting</title>
<para>Network troubleshooting can unfortunately be a very difficult and
confusing procedure. A network issue can cause a problem at several
points in the cloud. Using a logical troubleshooting procedure can help
mitigate the confusion and more quickly isolate where exactly the
network issue is. This chapter aims to give you the information you need
to identify any issues for either nova-network or OpenStack Networking
(neutron) with Linux Bridge or Open vSwitch.</para>
<section xml:id="check_interface_states">
<title>Using "ip a" to Check Interface States</title>
<para>On compute nodes and nodes running nova-network, use the
following command to see information about interfaces,
including information about IPs, VLANs, and whether your
interfaces are up.</para>
<programlisting># ip a</programlisting>
<para>If you're encountering any sort of networking
difficulty, one good initial sanity check is to make sure
that your interfaces are up. For example:</para>
<programlisting>$ ip a | grep state
1: lo: &lt;LOOPBACK,UP,LOWER_UP&gt; mtu 16436 qdisc noqueue state UNKNOWN
2: eth0: &lt;BROADCAST,MULTICAST,UP,LOWER_UP&gt; mtu 1500 qdisc pfifo_fast state UP qlen 1000
3: eth1: &lt;BROADCAST,MULTICAST,UP,LOWER_UP&gt; mtu 1500 qdisc pfifo_fast master br100 state UP qlen 1000
4: virbr0: &lt;NO-CARRIER,BROADCAST,MULTICAST,UP&gt; mtu 1500 qdisc noqueue state DOWN
6: br100: &lt;BROADCAST,MULTICAST,UP,LOWER_UP&gt; mtu 1500 qdisc noqueue state UP</programlisting>
<para>You can safely ignore the state of virbr0, which is a
default bridge created by libvirt and not used by
OpenStack.</para>
</section>
<section xml:id="nova_network_traffic_in_cloud">
<title>Nova-Network Traffic in the Cloud</title>
<para>If you are logged in to an instance and ping an external
host, for example google.com, the ping packet takes the
following route:</para>
<informalfigure>
<mediaobject>
<imageobject>
<imagedata width="5in"
fileref="figures/network_packet_ping.png"/>
</imageobject>
</mediaobject>
</informalfigure>
<orderedlist>
<listitem>
<para>The instance generates a packet and places it on the
virtual Network Interface Card (NIC) inside the instance,
such as, eth0.</para>
</listitem>
<listitem>
<para>The packet transfers to the virtual NIC of the
compute host, such as, vnet1. You can find out
what vent NIC is being used by looking at the
/etc/libvirt/qemu/instance-xxxxxxxx.xml file.
</para>
</listitem>
<listitem>
<para>From the vnet NIC, the packet transfers to a
bridge on the compute node, such as,
<code>br100.</code>
</para>
<para>If you run FlatDHCPManager, one bridge is on
the compute node. If you run VlanManager, one
bridge exists for each VLAN.</para>
<para>To see which bridge the packet will use, run the
command:
<programlisting><prompt>$</prompt> brctl show</programlisting>
</para>
<para>Look for the vnet NIC. You can also reference
nova.conf and look for the flat_interface_bridge
option.</para>
</listitem>
<listitem>
<para>The packet transfers to the main NIC of the compute node.
You can also see this NIC in the <command>brctl</command>
output, or you can find it by referencing the flat_interface
option in nova.conf.</para>
</listitem>
<listitem>
<para>After the packet is on this NIC, it transfers to
the compute node's default gateway. The packet is
now most likely out of your control at this point.
The diagram depicts an external gateway. However,
in the default configuration with multi-host, the
compute host is the gateway.</para>
</listitem>
</orderedlist>
<para>Reverse the direction to see the path of a ping
reply.</para>
<para>From this path, you can see that a single packet travels
across four different NICs. If a problem occurs with any
of these NICs, a network issue occurs.</para>
</section>
<section xml:id="neutron_network_traffic_in_cloud">
<title>OpenStack Networking Service Traffic in the Cloud</title>
<para>The OpenStack Networking Service, Neutron, has many more degrees
of freedom than nova-network does due to its pluggable back-end. It
can be configured with open source or vendor proprietary plugins
that control software defined networking (SDN) hardware or plugins
that use Linux native facilities on your hosts such as Open vSwitch
or Linux Bridge.</para>
<para>The networking chapter of the OpenStack <link
xlink:title="Cloud Administrator Guide"
xlink:href="http://docs.openstack.org/admin-guide-cloud/content/ch_networking.html">Cloud
Administrator Guide</link>
(http://docs.openstack.org/admin-guide-cloud/content/ch_networking.html)
shows a variety of networking scenarios and their connection
paths. The purpose of this section is to give you the tools
to troubleshoot the various components involved however they
are plumbed together in your environment.</para>
<para>For this example we will use the Open vSwitch (ovs) backend. Other back-end
plugins will have very different flow paths. OVS is the most
popularly deployed network driver according to the October
2013 OpenStack User Survey with 50% more sites using it than
the second place Linux Bridge driver.</para>
<informalfigure>
<mediaobject>
<imageobject>
<imagedata width="5in"
fileref="figures/neutron_packet_ping.png"/>
</imageobject>
</mediaobject>
</informalfigure>
<orderedlist>
<listitem>
<para>The instance generates a packet and places it on
the virtual NIC inside the instance, such as,
eth0.</para>
</listitem>
<listitem>
<para>The packet transfers to a Test Access Point (TAP) device
on the compute host, such as, tap690466bc-92. You can find
out what TAP is being used by looking at the
/etc/libvirt/qemu/instance-xxxxxxxx.xml file.</para>
<para>The TAP device name is constructed using the first 11
characters of the port id (10 hex digits plus an included
'-'), so another means of finding the device name is to use
the <command>neutron</command> command. This returns a pipe
delimited list, the first item of which is the port id. For
example to get the port id associated with IP address
10.0.0.10:</para>
<screen><prompt>#</prompt> <userinput>neutron port-list |grep 10.0.0.10|cut -d \| -f 2</userinput>
<computeroutput> ff387e54-9e54-442b-94a3-aa4481764f1d
</computeroutput></screen>
<para>Taking the first 11 characters we can construct a
device name of tapff387e54-9e from this output.</para>
</listitem>
<listitem>
<para>The TAP device is connected to the integration
bridge, <code>br-int</code>. This bridge connects all
the instance TAP devices and any other bridges on the
system. In this example we have
<code>int-br-eth1</code> and
<code>patch-tun</code>. <code>int-br-eth1</code> is
one half of a veth pair connecting to the bridge
<code>br-eth1</code> which handles VLAN networks
trunked over the physical Ethernet device
<code>eth1</code>. <code>patch-tun</code> is an Open
vSwitch internal port which connects to the
<code>br-tun</code> bridge for GRE networks.</para>
<para>The TAP devices and veth devices are normal
Linux network devices and may be inspected with the
usual tools such as <command>ip</command> and
<command>tcpdump</command>. Open vSwitch internal
devices, such as <code>patch-tun</code> are only
visible within the Open vSwitch environment, if you
try to run <command>tcpdump -i patch-tun</command> it
will error saying the device does not exist.</para>
<para>It is possible to watch packets on internal
interfaces, but it does take a little bit of
networking gymnastics. First we need to create a
dummy network device that normal Linux tools can see.
Then we need to add it to the bridge containing the
internal interface we want to snoop on. Finally we
need to tell Open vSwitch to mirror all traffic to or
from the internal port onto this dummy port. After all
this we can then run <command>tcpdump</command> on our
dummy interface and see the traffic on the internal
port.</para>
<procedure>
<title>To capture packets from the
<code>patch-tun</code> internal interface on
integration bridge, <code>br-int</code>:</title>
<step>
<para>Create and bring up a dummy interface,
<code>snooper0</code></para>
<screen><prompt>#</prompt> <userinput>ip link add name snooper0 type dummy</userinput>
<computeroutput></computeroutput></screen>
<screen><prompt>#</prompt> <userinput>ip link set dev snooper0 up</userinput>
<computeroutput></computeroutput></screen>
</step>
<step>
<para>Add device <code>snooper0</code> to bridge
<code>br-int</code></para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl add-port br-int snooper0</userinput>
<computeroutput></computeroutput></screen>
</step>
<step>
<para>Create mirror of <code>patch-tun</code> to
<code>snooper0</code> (returns UUID of mirror port)</para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl -- set Bridge br-int mirrors=@m -- --id=@snooper0 get Port snooper0 -- --id=@patch-tun get Port patch-tun -- --id=@m create Mirror name=mymirror select-dst-port=@patch-tun select-src-port=@patch-tun output-port=@snooper0</userinput>
<computeroutput>90eb8cb9-8441-4f6d-8f67-0ea037f40e6c</computeroutput></screen>
</step>
<step>
<para>Profit. You can now see traffic on <code>patch-tun</code> by running <command>tcpdump -i snooper0</command></para>
</step>
<step>
<para>Clean up by clearing all mirrors on
<code>br-int</code> and deleting the dummy
interface.</para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl clear Bridge br-int mirrors</userinput>
<computeroutput></computeroutput></screen>
<screen><prompt>#</prompt> <userinput>ip link delete dev snooper0</userinput>
<computeroutput></computeroutput></screen>
</step>
</procedure>
<para>On the integration bridge networks are
distinguished using internal VLANs regardless of how
the networking service defines them. This allows
instances on the same host to communicate directly
without transiting the rest of the virtual, or
physical, network. These internal VLAN id are based on
the order they are created on the node and may vary
between nodes. These ids are in no way related to the
segmentation ids used in the network definition and on
the physical wire.</para>
<para>VLAN tags are translated between the external tag, defined in the network settings, and internal tags in several places. On the <code>br-int</code>, incoming packets from the <code>int-br-eth1</code> are translated from external tags to internal tags. Other translations also happen on the other bridges, and will be discussed in those sections.</para>
<procedure>
<title>Discover which internal VLAN tag is in use for a
given external VLAN by using the
<command>ovs-ofctl</command> command.</title>
<step>
<para>Find the external VLAN tag of the network you're
interested in. This is the
<code>provider:segmentation_id</code> as
returned by the networking service:</para>
<screen><prompt>#</prompt> <userinput>neutron net-show --fields provider:segmentation_id &lt;network name&gt;</userinput>
<computeroutput>+---------------------------+--------------------------------------+
| Field | Value |
+---------------------------+--------------------------------------+
| provider:network_type | vlan |
| provider:segmentation_id | 2113 |
+---------------------------+--------------------------------------+
</computeroutput></screen>
</step>
<step>
<para>Grep for the
<code>provider:segmentation_id</code>, 2113 in this
case, in the output of <command>ovs-ofctl dump-flows
br-int</command>:</para>
<screen><prompt>#</prompt> <userinput>ovs-ofctl dump-flows br-int|grep vlan=2113</userinput>
<computeroutput>cookie=0x0, duration=173615.481s, table=0, n_packets=7676140, n_bytes=444818637, idle_age=0, hard_age=65534, priority=3,in_port=1,dl_vlan=2113 actions=mod_vlan_vid:7,NORMAL
</computeroutput></screen>
<para>Here we see packets received on port id 1 with the
VLAN tag 2113 are modified to have the internal VLAN
tag 7. Digging a little deeper we can confirm that
port 1 is in face <code>int-br-eth1</code>.</para>
<screen><prompt>#</prompt> <userinput>ovs-ofctl show br-int</userinput>
<computeroutput>OFPT_FEATURES_REPLY (xid=0x2): dpid:000022bc45e1914b
n_tables:254, n_buffers:256
capabilities: FLOW_STATS TABLE_STATS PORT_STATS QUEUE_STATS ARP_MATCH_IP
actions: OUTPUT SET_VLAN_VID SET_VLAN_PCP STRIP_VLAN SET_DL_SRC SET_DL_DST SET_NW_SRC SET_NW_DST SET_NW_TOS SET_TP_SRC SET_TP_DST ENQUEUE
1(int-br-eth1): addr:c2:72:74:7f:86:08
config: 0
state: 0
current: 10GB-FD COPPER
speed: 10000 Mbps now, 0 Mbps max
2(patch-tun): addr:fa:24:73:75:ad:cd
config: 0
state: 0
speed: 0 Mbps now, 0 Mbps max
3(tap9be586e6-79): addr:fe:16:3e:e6:98:56
config: 0
state: 0
current: 10MB-FD COPPER
speed: 10 Mbps now, 0 Mbps max
LOCAL(br-int): addr:22:bc:45:e1:91:4b
config: 0
state: 0
speed: 0 Mbps now, 0 Mbps max
OFPT_GET_CONFIG_REPLY (xid=0x4): frags=normal miss_send_len=0
</computeroutput></screen>
</step>
</procedure>
</listitem>
<listitem>
<para>The next step depends on whether the virtual
network is configured to use 802.11q VLAN tags or
GRE</para>
<orderedlist>
<listitem>
<para>VLAN based networks will exit the integration
bridge via veth interface <code>int-br-eth1</code>
and arrive on the bridge <code>br-eth1</code> on the
other member of the veth pair
<code>phy-br-eth1</code>. Packets on this interface
arrive with internal VLAN tags and are translated to
external tags in the reverse of the process described
above.
</para>
<screen><prompt>#</prompt> <userinput>ovs-ofctl dump-flows br-eth1|grep 2113</userinput>
<computeroutput>cookie=0x0, duration=184168.225s, table=0, n_packets=0, n_bytes=0, idle_age=65534, hard_age=65534, priority=4,in_port=1,dl_vlan=7 actions=mod_vlan_vid:2113,NORMAL</computeroutput></screen>
<para>Packets, now tagged with the external VLAN tag, then exit
onto the physical network via <code>eth1</code>. The
Layer2 switch this interface is connected to must be
configured to accept traffic with the VLAN id used.
The next hop for this packet must also be on the
same Layer2 network.</para>
</listitem>
<listitem>
<para>GRE based networks are passed via
<code>patch-tun</code> to the tunnel bridge
<code>br-tun</code> on interface
<code>patch-int</code>. This bridge also
contains one port for each GRE tunnel peer, so one
for each compute node and network node in your
network. The ports are named sequentially from
<code>gre-1</code> onwards.</para>
<para>Matching <code>gre-&lt;n&gt;</code> interfaces to
tunnel endpoints is possible by looking at the Open
vSwitch state:</para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl show |grep -A 3 -e Port\ \"gre-</userinput>
<computeroutput> Port "gre-1"
Interface "gre-1"
type: gre
options: {in_key=flow, local_ip="10.10.128.21", out_key=flow, remote_ip="10.10.128.16"}
</computeroutput></screen>
<para>In this case <code>gre-1</code> is a tunnel from
IP 10.10.128.21, which should match a local
interface on this node, to IP 10.10.128.16 on the
remote side.</para>
<para>These tunnels use the regular routing tables on
the host to route the resulting GRE packet, so there
is no requirement that GRE endpoints are all on the
same layer2 network, unlike VLAN
encapsulation.</para>
<para>All interfaces on the <code>br-tun</code> are
internal to Open vSwitch. To monitor traffic on them
you need to set up a mirror port as described above
for <code>patch-tun</code> in the
<code>br-int</code> bridge.</para>
<para>All translation of GRE tunnels to and from
internal VLANs happens on this bridge.</para>
<procedure>
<title>Discover which internal VLAN tag is in use
for a GRE tunnel by using the
<command>ovs-ofctl</command>
command.</title>
<step>
<para>Find the
<code>provider:segmentation_id</code> of
the network you're interested in. This is
the same field used for VLAN id in VLAN
based networks</para>
<screen><prompt>#</prompt> <userinput>neutron net-show --fields provider:segmentation_id &lt;network name&gt;</userinput>
<computeroutput>+--------------------------+-------+
| Field | Value |
+--------------------------+-------+
| provider:network_type | gre |
| provider:segmentation_id | 3 |
+--------------------------+-------+
</computeroutput></screen>
</step>
<step>
<para>Grep for
0x&lt;<code>provider:segmentation_id</code>&gt;,
0x3 in this case, in the output of
<command>ovs-ofctl dump-flows
br-int</command>:</para>
<screen><prompt>#</prompt> <userinput>ovs-ofctl dump-flows br-int|grep 0x3</userinput>
<computeroutput> cookie=0x0, duration=380575.724s, table=2, n_packets=1800, n_bytes=286104, priority=1,tun_id=0x3 actions=mod_vlan_vid:1,resubmit(,10)
cookie=0x0, duration=715.529s, table=20, n_packets=5, n_bytes=830, hard_timeout=300,priority=1,vlan_tci=0x0001/0x0fff,dl_dst=fa:16:3e:a6:48:24 actions=load:0->NXM_OF_VLAN_TCI[],load:0x3->NXM_NX_TUN_ID[],output:53
cookie=0x0, duration=193729.242s, table=21, n_packets=58761, n_bytes=2618498, dl_vlan=1 actions=strip_vlan,set_tunnel:0x3,output:4,output:58,output:56,output:11,output:12,output:47,output:13,output:48,output:49,output:44,output:43,output:45,output:46,output:30,output:31,output:29,output:28,output:26,output:27,output:24,output:25,output:32,output:19,output:21,output:59,output:60,output:57,output:6,output:5,output:20,output:18,output:17,output:16,output:15,output:14,output:7,output:9,output:8,output:53,output:10,output:3,output:2,output:38,output:37,output:39,output:40,output:34,output:23,output:36,output:35,output:22,output:42,output:41,output:54,output:52,output:51,output:50,output:55,output:33
</computeroutput></screen>
<para>Here we see three flows related to this
GRE tunnel. The first is the translation
from inbound packets with this tunnel id to
internal VLAN id 1. The second shows a
unicast flow to output port 53 for packets
destined for MAC address fa:16:3e:a6:48:24.
The third shows the translation from the
internal VLAN representation to the GRE
tunnel id flooded to all output ports. For
further details of the flow descriptions see
the man page for
<command>ovs-ofctl</command>. As in the
VLAN example above, numeric port ids can be
matched with their named representations by
examining the output of <command>ovs-ofctl
show br-tun</command>.</para>
</step>
</procedure>
</listitem>
</orderedlist>
</listitem>
<listitem>
<para>The packet is then received on the network node. Note that
any traffic to the l3-agent or dhcp-agent will only be
visible within their network namespace. Watching any
interfaces outside those namespaces, even those that carry
the network traffic will only show broadcast packets like
Address Resolution Protocols (ARPs), but unicast traffic to
the router or DHCP address will not be seen. See the <xref
linkend="dealing_with_netns"/> section below for detail
on how to run commands within these namespaces.</para>
<para>Alternatively, it is possible to configure VLAN based
networks to use external routers rather than the l3-agent
shown here, so long as the external router is on the same
VLAN.</para>
<orderedlist>
<listitem>
<para>VLAN-based networks are received as tagged packets on a
physical network interface, <code>eth1</code> in
this example. Just as on the compute node this
interface is member of the <code>br-eth1</code>
bridge.</para>
</listitem>
<listitem>
<para>GRE based networks will be passed to the tunnel bridge
<code>br-tun</code> which behaves just like the
GRE interfaces on the compute node.</para>
</listitem>
</orderedlist>
</listitem>
<listitem>
<para>Next the packets from either input go through the
integration bridge, again just as on the compute node.
</para>
</listitem>
<listitem>
<para>The packet then makes it to the l3-agent. This
is actually another TAP device within the router's
network namespace. Router namespaces are named in the
form <code>qrouter-&lt;network-uuid&gt;</code> running
<command>ip a</command> within the namespace will show
the TAP device name, qr-e6256f7d-31 in this example:
</para>
<screen><prompt>#</prompt> <userinput>ip netns exec qrouter-e521f9d0-a1bd-4ff4-bc81-78a60dd88fe5 ip a|grep state</userinput>
<computeroutput>10: qr-e6256f7d-31: &lt;BROADCAST,UP,LOWER_UP&gt; mtu 1500 qdisc noqueue state UNKNOWN
11: qg-35916e1f-36: &lt;BROADCAST,MULTICAST,UP,LOWER_UP&gt; mtu 1500 qdisc pfifo_fast state UNKNOWN qlen 500
28: lo: &lt;LOOPBACK,UP,LOWER_UP&gt; mtu 16436 qdisc noqueue state UNKNOWN
</computeroutput></screen>
</listitem>
<listitem>
<para>The <code>qg-&lt;n&gt;</code> interface in the
l3-agent router namespace sends the packet on to its
next hop through device <code>eth0</code> is on the
external bridge <code>br-ex</code>. This bridge is
constructed similarly to <code>br-eth1</code> and may
be inspected in the same way.</para>
</listitem>
<listitem>
<para>This external bridge also includes a physical
network interface, <code>eth0</code> in this example,
which finally lands the packet on the external network
destined for an external router or destination.
</para>
</listitem>
<listitem>
<para>DHCP-agents running on OpenStack networks run in
names spaces similar to the l3-agents. DHCP namespaces
are named <code>qdhcp-&lt;uuid&gt;</code> and have a TAP
device on the integration bridge. Debugging of DHCP
issues usually involves working inside this network
namespace.</para>
</listitem>
</orderedlist>
</section>
<section xml:id="failure_in_path">
<title>Finding a Failure in the Path</title>
<para>Use ping to quickly find where a failure exists in the
network path. In an instance, first see if you can ping an
external host, such as google.com. If you can, then there
shouldn't be a network problem at all.</para>
<para>If you can't, try pinging the IP address of the compute
node where the instance is hosted. If you can ping this
IP, then the problem is somewhere between the compute node
and that compute node's gateway.</para>
<para>If you can't ping the IP address of the compute node,
the problem is between the instance and the compute node.
This includes the bridge connecting the compute node's
main NIC with the vnet NIC of the instance.</para>
<para>One last test is to launch a second instance and see if
the two instances can ping each other. If they can, the
issue might be related to the firewall on the compute
node.</para>
</section>
<section xml:id="tcpdump">
<title>tcpdump</title>
<para>One great, although very in-depth, way of troubleshooting network
issues is to use <command>tcpdump</command>. We recommended using
<command>tcpdump</command> at several points along the network
path to correlate where a problem might be. If you prefer working
with a GUI, either live or by using a <command>tcpdump</command>
capture do also check out <link xlink:title="Wireshark"
xlink:href="http://www.wireshark.org/">Wireshark</link>
(http://www.wireshark.org/).</para>
<para>For example, run the following command:</para>
<para>
<code>tcpdump -i any -n -v 'icmp[icmptype] =
icmp-echoreply or icmp[icmptype] = icmp-echo'</code>
</para>
<para>Run this on the command line of the following
areas:</para>
<orderedlist>
<listitem>
<para>An external server outside of the cloud.</para>
</listitem>
<listitem>
<para>A compute node.</para>
</listitem>
<listitem>
<para>An instance running on that compute node.</para>
</listitem>
</orderedlist>
<para>In this example, these locations have the following IP
addresses:</para>
<programlisting>
Instance
10.0.2.24
203.0.113.30
Compute Node
10.0.0.42
203.0.113.34
External Server
1.2.3.4
</programlisting>
<para>Next, open a new shell to the instance and then ping the external
host where <command>tcpdump</command> is running. If the network
path to the external server and back is fully functional, you see
something like the following:</para>
<para>On the external server:</para>
<programlisting>12:51:42.020227 IP (tos 0x0, ttl 61, id 0, offset 0, flags [DF], proto ICMP (1), length 84)
203.0.113.30 &gt; 1.2.3.4: ICMP echo request, id 24895, seq 1, length 64
12:51:42.020255 IP (tos 0x0, ttl 64, id 8137, offset 0, flags [none], proto ICMP (1), length 84)
1.2.3.4 &gt; 203.0.113.30: ICMP echo reply, id 24895, seq 1, length 64</programlisting>
<para>On the Compute Node:</para>
<programlisting>12:51:42.019519 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], proto ICMP (1), length 84)
10.0.2.24 &gt; 1.2.3.4: ICMP echo request, id 24895, seq 1, length 64
12:51:42.019519 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], proto ICMP (1), length 84)
10.0.2.24 &gt; 1.2.3.4: ICMP echo request, id 24895, seq 1, length 64
12:51:42.019545 IP (tos 0x0, ttl 63, id 0, offset 0, flags [DF], proto ICMP (1), length 84)
203.0.113.30 &gt; 1.2.3.4: ICMP echo request, id 24895, seq 1, length 64
12:51:42.019780 IP (tos 0x0, ttl 62, id 8137, offset 0, flags [none], proto ICMP (1), length 84)
1.2.3.4 &gt; 203.0.113.30: ICMP echo reply, id 24895, seq 1, length 64
12:51:42.019801 IP (tos 0x0, ttl 61, id 8137, offset 0, flags [none], proto ICMP (1), length 84)
1.2.3.4 &gt; 10.0.2.24: ICMP echo reply, id 24895, seq 1, length 64
12:51:42.019807 IP (tos 0x0, ttl 61, id 8137, offset 0, flags [none], proto ICMP (1), length 84)
1.2.3.4 &gt; 10.0.2.24: ICMP echo reply, id 24895, seq 1, length 64</programlisting>
<para>On the Instance:</para>
<programlisting>12:51:42.020974 IP (tos 0x0, ttl 61, id 8137, offset 0, flags [none], proto ICMP (1), length 84)
1.2.3.4 &gt; 10.0.2.24: ICMP echo reply, id 24895, seq 1, length 64</programlisting>
<para>Here, the external server received the ping request and sent a
ping reply. On the compute node, you can see that both the ping and
ping reply successfully passed through. You might also see duplicate
packets on the compute node, as seen above, because
<command>tcpdump</command> captured the packet on both the
bridge and outgoing interface.</para>
</section>
<section xml:id="iptables">
<title>iptables</title>
<para>Through nova-network, OpenStack Compute automatically manages
iptables, including forwarding packets to and from instances on a
compute node, forwarding floating IP traffic, and managing security
group rules.</para>
<para>Run the following command to view the current iptables
configuration:</para>
<programlisting># iptables-save</programlisting>
<note><para>If you modify the
configuration, it reverts the next time you restart
nova-network. You must use OpenStack to manage
iptables.</para></note>
</section>
<section xml:id="network_config_database">
<title>Network Configuration in the Database for nova-network</title>
<para>With nova-network, the nova database table contains a few tables
with networking information:</para>
<itemizedlist>
<listitem>
<para>fixed_ips: contains each possible IP address for the
subnet(s) added to Compute. This table is related to the
instances table by way of the fixed_ips.instance_uuid
column.</para>
</listitem>
<listitem>
<para>floating_ips: contains each floating IP address that was
added to Compute. This table is related to the fixed_ips
table by way of the floating_ips.fixed_ip_id column.</para>
</listitem>
<listitem>
<para>instances: not entirely network specific, but
it contains information about the instance that is
utilizing the fixed_ip and optional
floating_ip.</para>
</listitem>
</itemizedlist>
<para>From these tables, you can see that a Floating IP is
technically never directly related to an instance, it must
always go through a Fixed IP.</para>
<section xml:id="deassociate_floating_ip">
<title>Manually De-Associating a Floating IP</title>
<para>Sometimes an instance is terminated but the Floating
IP was not correctly de-associated from that instance.
Because the database is in an inconsistent state, the
usual tools to de-associate the IP no longer work. To
fix this, you must manually update the
database.</para>
<para>First, find the UUID of the instance in
question:</para>
<programlisting>mysql&gt; select uuid from instances where hostname = 'hostname';</programlisting>
<para>Next, find the Fixed IP entry for that UUID:</para>
<programlisting>mysql&gt; select * from fixed_ips where instance_uuid = '&lt;uuid&gt;';</programlisting>
<para>You can now get the related Floating IP
entry:</para>
<programlisting>mysql&gt; select * from floating_ips where fixed_ip_id = '&lt;fixed_ip_id&gt;';</programlisting>
<para>And finally, you can de-associate the Floating
IP:</para>
<programlisting>mysql&gt; update floating_ips set fixed_ip_id = NULL, host = NULL where fixed_ip_id = '&lt;fixed_ip_id&gt;';</programlisting>
<para>You can optionally also de-allocate the IP from the
user's pool:</para>
<programlisting>mysql&gt; update floating_ips set project_id = NULL where fixed_ip_id = '&lt;fixed_ip_id&gt;';</programlisting>
</section>
</section>
<section xml:id="debug_dhcp_issues">
<title>Debugging DHCP Issues with nova-network</title>
<para>One common networking problem is that an instance boots
successfully but is not reachable because it failed to
obtain an IP address from dnsmasq, which is the DHCP
server that is launched by the nova-network
service.</para>
<para>The simplest way to identify that this the problem with
your instance is to look at the console output of your
instance. If DHCP failed, you can retrieve the console log
by doing:</para>
<programlisting>$ nova console-log &lt;instance name or uuid&gt;</programlisting>
<para>If your instance failed to obtain an IP through DHCP,
some messages should appear in the console. For example,
for the Cirros image, you see output that looks
like:</para>
<programlisting>udhcpc (v1.17.2) started
Sending discover...
Sending discover...
Sending discover...
No lease, forking to background
starting DHCP forEthernet interface eth0 [ [1;32mOK[0;39m ]
cloud-setup: checking http://169.254.169.254/2009-04-04/meta-data/instance-id
wget: can't connect to remote host (169.254.169.254): Network is unreachable</programlisting>
<para>After you establish that the instance booted properly,
the task is to figure out where the failure is.</para>
<para>A DHCP problem might be caused by a misbehaving dnsmasq
process. First, debug by checking logs and then
restart the dnsmasq processes only for that project
(tenant). In VLAN mode there is a dnsmasq process for each
tenant. Once you have restarted targeted dnsmasq
processes, the simplest way to rule out dnsmasq causes is
to kill all of the dnsmasq processes on the machine, and
restart nova-network. As a last resort, do this as
root:</para>
<programlisting># killall dnsmasq
# restart nova-network</programlisting>
<note><para>It's openstack-nova-network on RHEL/CentOS/Fedora but nova-network on Ubuntu/Debian.</para></note>
<para>Several minutes after nova-network is restarted, you
should see new dnsmasq processes running:</para>
<programlisting># ps aux | grep dnsmasq
nobody 3735 0.0 0.0 27540 1044 ? S 15:40 0:00 /usr/sbin/dnsmasq --strict-order --bind-interfaces --conf-file=
--domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid --listen-address=192.168.100.1
--except-interface=lo --dhcp-range=set:'novanetwork',192.168.100.2,static,120s --dhcp-lease-max=256
--dhcp-hostsfile=/var/lib/nova/networks/nova-br100.conf --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro
root 3736 0.0 0.0 27512 444 ? S 15:40 0:00 /usr/sbin/dnsmasq --strict-order --bind-interfaces --conf-file=
--domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid --listen-address=192.168.100.1
--except-interface=lo --dhcp-range=set:'novanetwork',192.168.100.2,static,120s --dhcp-lease-max=256
--dhcp-hostsfile=/var/lib/nova/networks/nova-br100.conf --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro</programlisting>
<para>If your instances are still not able to obtain IP
addresses, the next thing to check is if dnsmasq is seeing
the DHCP requests from the instance. On the machine that
is running the dnsmasq process, which is the compute host
if running in multi-host mode, look at /var/log/syslog to
see the dnsmasq output. If dnsmasq is seeing the request
properly and handing out an IP, the output looks
like:</para>
<programlisting>Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPDISCOVER(br100) fa:16:3e:56:0b:6f
Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPOFFER(br100) 192.168.100.3 fa:16:3e:56:0b:6f
Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPREQUEST(br100) 192.168.100.3 fa:16:3e:56:0b:6f
Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPACK(br100) 192.168.100.3 fa:16:3e:56:0b:6f test</programlisting>
<para>If you do not see the DHCPDISCOVER, a problem exists
with the packet getting from the instance to the machine
running dnsmasq. If you see all of above output and your
instances are still not able to obtain IP addresses then
the packet is able to get from the instance to the host
running dnsmasq, but it is not able to make the return
trip.</para>
<para>If you see any other message, such as:</para>
<programlisting>Feb 27 22:01:36 mynode dnsmasq-dhcp[25435]: DHCPDISCOVER(br100) fa:16:3e:78:44:84 no address available</programlisting>
<para>Then this may be a dnsmasq and/or nova-network related
issue. (For the example above, the problem happened to be
that dnsmasq did not have any more IP addresses to give
away because there were no more Fixed IPs available in the
OpenStack Compute database).</para>
<para>If there's a suspicious-looking dnsmasq log message,
take a look at the command-line arguments to the dnsmasq
processes to see if they look correct.</para>
<programlisting>$ ps aux | grep dnsmasq</programlisting>
<para>The output looks something like:</para>
<programlisting>108 1695 0.0 0.0 25972 1000 ? S Feb26 0:00 /usr/sbin/dnsmasq -u libvirt-dnsmasq --strict-order --bind-interfaces
--pid-file=/var/run/libvirt/network/default.pid --conf-file= --except-interface lo --listen-address 192.168.122.1
--dhcp-range 192.168.122.2,192.168.122.254 --dhcp-leasefile=/var/lib/libvirt/dnsmasq/default.leases
--dhcp-lease-max=253 --dhcp-no-override
nobody 2438 0.0 0.0 27540 1096 ? S Feb26 0:00 /usr/sbin/dnsmasq --strict-order --bind-interfaces --conf-file=
--domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid --listen-address=192.168.100.1
--except-interface=lo --dhcp-range=set:'novanetwork',192.168.100.2,static,120s --dhcp-lease-max=256
--dhcp-hostsfile=/var/lib/nova/networks/nova-br100.conf --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro
root 2439 0.0 0.0 27512 472 ? S Feb26 0:00 /usr/sbin/dnsmasq --strict-order --bind-interfaces --conf-file=
--domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid --listen-address=192.168.100.1
--except-interface=lo --dhcp-range=set:'novanetwork',192.168.100.2,static,120s --dhcp-lease-max=256
--dhcp-hostsfile=/var/lib/nova/networks/nova-br100.conf --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro</programlisting>
<para>If the problem does not seem to be related to dnsmasq
itself, at this point, use tcpdump on the interfaces to
determine where the packets are getting lost.</para>
<para>DHCP traffic uses UDP. The client sends from port 68 to
port 67 on the server. Try to boot a new instance and then
systematically listen on the NICs until you identify the
one that isn't seeing the traffic. To use tcpdump to
listen to ports 67 and 68 on br100, you would do:</para>
<programlisting># tcpdump -i br100 -n port 67 or port 68</programlisting>
<para>You should be doing sanity checks on the interfaces
using command such as "<code>ip a</code>" and "<code>brctl
show</code>" to ensure that the interfaces are
actually up and configured the way that you think that
they are.</para>
</section>
<section xml:id="debugging_dns_issues">
<title>Debugging DNS Issues</title>
<para>If you are able to ssh into an instance, but it takes a
very long time (on the order of a minute) to get a prompt,
then you might have a DNS issue. The reason a DNS issue
can cause this problem is that the ssh server does a
reverse DNS lookup on the IP address that you are
connecting from. If DNS lookup isn't working on your
instances, then you must wait for the DNS reverse lookup
timeout to occur for the ssh login process to
complete.</para>
<para>When debugging DNS issues, start by making sure the host
where the dnsmasq process for that instance runs is able
to correctly resolve. If the host cannot resolve, then the
instances won't be able either.</para>
<para>A quick way to check if DNS is working is to
resolve a hostname inside your instance using the
<code>host</code> command. If DNS is working, you
should see:</para>
<programlisting>$ host openstack.org
openstack.org has address 174.143.194.225
openstack.org mail is handled by 10 mx1.emailsrvr.com.
openstack.org mail is handled by 20 mx2.emailsrvr.com.</programlisting>
<para>If you're running the Cirros image, it doesn't have the
"host" program installed, in which case you can use ping
to try to access a machine by hostname to see if it
resolves. If DNS is working, the first line of ping would
be:</para>
<programlisting>$ ping openstack.org
PING openstack.org (174.143.194.225): 56 data bytes</programlisting>
<para>If the instance fails to resolve the hostname, you have
a DNS problem. For example:</para>
<programlisting>$ ping openstack.org
ping: bad address 'openstack.org'</programlisting>
<para>In an OpenStack cloud, the dnsmasq process acts as the
DNS server for the instances in addition to acting as the
DHCP server. A misbehaving dnsmasq process may be the
source of DNS-related issues inside the instance. As
mentioned in the previous section, the simplest way to
rule out a misbehaving dnsmasq process is to kill all of
the dnsmasq processes on the machine, and restart
nova-network. However, be aware that this command affects
everyone running instances on this node, including tenants
that have not seen the issue. As a last resort, as
root:</para>
<programlisting># killall dnsmasq
# restart nova-network</programlisting>
<para>After the dnsmasq processes start again, check if DNS is
working.</para>
<para>If restarting the dnsmasq process doesn't fix the issue,
you might need to use tcpdump to look at the packets to
trace where the failure is. The DNS server listens on UDP
port 53. You should see the DNS request on the bridge
(such as, br100) of your compute node. If you start
listening with tcpdump on the compute node:</para>
<programlisting># tcpdump -i br100 -n -v udp port 53
tcpdump: listening on br100, link-type EN10MB (Ethernet), capture size 65535 bytes</programlisting>
<para>Then, if you ssh into your instance and try to
<code>ping openstack.org</code>, you should see
something like:</para>
<programlisting>16:36:18.807518 IP (tos 0x0, ttl 64, id 56057, offset 0, flags [DF], proto UDP (17), length 59)
192.168.100.4.54244 &gt; 192.168.100.1.53: 2+ A? openstack.org. (31)
16:36:18.808285 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF], proto UDP (17), length 75)
192.168.100.1.53 &gt; 192.168.100.4.54244: 2 1/0/0 openstack.org. A 174.143.194.225 (47)</programlisting>
</section>
<section xml:id="trouble_shooting_ovs">
<title>Trouble shooting Open vSwitch</title>
<para>Open vSwitch as used in the OpenStack Networking Service examples
above is full-featured multilayer virtual switch licensed under the
open source Apache 2.0 license. Full documentation can be found at
the project's web site <link xlink:href="http://openvswitch.org/"
>http://openvswitch.org/</link>. In practice, given the
configuration above, the most common issues are being sure that the
required bridges (<code>br-int</code>, <code>br-tun</code>,
<code>br-ex</code>, etc...) exist and have the proper ports
connected to them.</para>
<para>The Open vSwitch driver should and usually does manage
this automatically, but it is useful to know how to do this by
hand with the <command>ovs-vsctl</command> command.
This command has many more sub commands that we will use here see the man
page or <command>ovs-vsctl --help</command> for the full
listing.</para>
<para>
To list the bridges on a system use <command>ovs-vsctl
list-br</command>. This example shows a compute node which has
internal bridge and tunnel bridge. VLAN networks are trunked
through the <code>eth1</code> network interface:
</para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl list-br</userinput>
<computeroutput>br-int
br-tun
eth1-br
</computeroutput></screen>
<para>
Working from the physical interface inwards, we can see the
chain of ports and bridges. First the bridge
<code>eth1-br</code> which contains the physical network
interface eth1 and the virtual interface
<code>phy-eth1-br</code>.
</para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl list-ports eth1-br</userinput>
<computeroutput>eth1
phy-eth1-br
</computeroutput></screen>
<para>
Next the internal bridge, <code>br-int</code>, contains
<code>int-eth1-br</code> which pairs with the
<code>phy-eth1-br</code> to connect to the physical network we
saw in the previous bridge, <code>br-tun</code>, which is used
to connect to the GRE tunnel bridge and the TAP devices that
connect to the instances currently running on the system.
</para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl list-ports br-int</userinput>
<computeroutput>int-eth1-br
patch-tun
tap2d782834-d1
tap690466bc-92
tap8a864970-2d
</computeroutput></screen>
<para>
The tunnel bridge, <code>br-tun</code>, contains the
<code>patch-int</code> interface and
<code>gre-&lt;N&gt;</code> interfaces for each peer in
connects to via GRE, one for each compute and network node in
your cluster.
</para>
<screen><prompt>#</prompt> <userinput>ovs-vsctl list-ports br-tun</userinput>
<computeroutput>patch-int
gre-1
.
.
.
gre-&lt;N&gt;
</computeroutput></screen>
<para>If any of these links are missing or incorrect, it suggests
a configuration error. Bridges can be added with
<command>ovs-vsctl add-br</command> and ports can be added to
bridges with <command>ovs-vsctl add-port</command>. While
running these by hand can be useful debugging, it is imperative
that manual changes which you intend to keep be reflected back
into your configuration files.</para>
</section>
<section xml:id="dealing_with_netns">
<title>Dealing with network namespaces</title>
<para>Linux network namespaces are a kernel feature the
networking service uses to support multiple isolated layer2
networks with overlapping IP address ranges. The support may be
disabled, but is on by default. If it is enabled in your
environment, your network nodes will run their dhcp-agents and
l3-agents in isolated namespaces. Network interfaces and traffic
on those interfaces will not be visible in the default namespace.
</para>
<para>To see if you are using namespaces run <command>ip netns</command>
</para>
<screen><prompt>#</prompt> <userinput>ip netns</userinput>
<computeroutput>qdhcp-e521f9d0-a1bd-4ff4-bc81-78a60dd88fe5
qdhcp-a4d00c60-f005-400e-a24c-1bf8b8308f98
qdhcp-fe178706-9942-4600-9224-b2ae7c61db71
qdhcp-0a1d0a27-cffa-4de3-92c5-9d3fd3f2e74d
qrouter-0a1d0a27-cffa-4de3-92c5-9d3fd3f2e74d
</computeroutput></screen>
<para>L3-agent router namespaces are named
qrouter-&lt;net_uuid&gt;, and dhcp-agent name spaces are named
qdhcp-&lt;net_uuid&gt;. This output shows a network node with
four networks running dhcp-agents, one of which is also running
running an l3-agent router. It's important to know which network
you need to be working in. A list of existing networks and their
UUIDs can be obtained buy running <command>neutron
net-list</command> with administrative credentials.</para>
<para>Once you've determined which namespace you need to work in,
you can use any of the debugging tools mention above by prefixing
the command with <command>ip netns exec
&lt;namespace&gt;</command>. For example, to see what network interfaces
exist in the first qdhcp name space returned above:</para>
<screen><prompt>#</prompt> <userinput>ip netns exec qdhcp-e521f9d0-a1bd-4ff4-bc81-78a60dd88fe5 ip a</userinput>
<computeroutput>10: tape6256f7d-31: &lt;BROADCAST,UP,LOWER_UP&gt; mtu 1500 qdisc noqueue state UNKNOWN
link/ether fa:16:3e:aa:f7:a1 brd ff:ff:ff:ff:ff:ff
inet 10.0.1.100/24 brd 10.0.1.255 scope global tape6256f7d-31
inet 169.254.169.254/16 brd 169.254.255.255 scope global tape6256f7d-31
inet6 fe80::f816:3eff:feaa:f7a1/64 scope link
valid_lft forever preferred_lft forever
28: lo: &lt;LOOPBACK,UP,LOWER_UP&gt; mtu 16436 qdisc noqueue state UNKNOWN
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
</computeroutput></screen>
<para>From this we see that the DHCP server on that network is
using the tape6256f7d-31 device and has an IP address
10.0.1.100, seeing the address 169.254.169.254 we can also see
that the dhcp-agent is running a metadata-proxy service. Any of
the commands mentioned previously in this chapter can be run in
the same way. It is also possible to run a shell, such as
<command>bash</command>, and have an interactive session within
the namespace. In the latter case exiting the shell will return
you to the top level default namespace.</para>
</section>
</chapter>